Home Forums The Fiat Standard Order still processing

  • Order still processing

    Posted by Salvador on November 24, 2021 at 04:36

    Ordered fiat standard back in July, says the order is still processing. Does anyone know where I can go to get this corrected? Thanks! My apologies if this is the wrong place to ask.

    Marko replied 5 months, 2 weeks ago 11 Members · 20 Replies
  • 20 Replies
  • Jared

    Member
    November 24, 2021 at 16:58

    I just ordered the Fiat Standard a week ago, and it says it’s still processing. There’s no customer service contact on the website. I will wait until my book is delivered before subscribing to any of his other services. I’d advise everyone else to do the same.

    • Jared

      Member
      November 30, 2021 at 21:52

      I received the book today. Thank you for your quick response. I’m looking forward to reading it.

      • Pavao

        Administrator
        December 1, 2021 at 08:45

        Glad to hear it, enjoy reading!

        • Pascal

          Member
          December 1, 2021 at 17:19

          I have the same problem, ordered weeks ago and still processing.

          Further, I ordered the hard copy book. Is a digital version included in this package?

          • Pavao

            Administrator
            December 2, 2021 at 08:19

            DM’d you!

        • Narroz

          Member
          December 8, 2021 at 05:42

          I have the same problem order still processing, but its with the 1 year membership.

          can you help me with that?

          • Pavao

            Administrator
            December 8, 2021 at 08:38

            Updated!

  • V

    Member
    November 25, 2021 at 11:12

    Pre-ordered mine Aug. 11 and it says it’s still processing ???

  • Pavao

    Administrator
    November 25, 2021 at 17:20

    Hey @DeRothschild and @vgt , your orders are updated – apologies for this, we’ve had technical issues with payment processor. Could I please bother you to send me your phone numbers to pavao@hey.com, because some delivery services require it?

    Best,

    Pavao

    • Wityanant

      Member
      December 8, 2021 at 08:27

      Hi @pavao
      I have the same problem, pre-ordered since october but it’s still processing.
      is there anything wrong?
      Thank you.

      • Pavao

        Administrator
        December 8, 2021 at 08:41

        Nothing wrong, changed it now manually – we’ll investigate with our payment processor on why this status isn’t updating automatically.

        • Wityanant

          Member
          December 8, 2021 at 08:51

          Thank you @pavao
          and the book is sending, right?

          • Pavao

            Administrator
            December 8, 2021 at 08:57

            Yes, apologies for the delay – a lot of complications with the whole supply & distribution chain. There is around 50 books pre-ordered to Thailand, we’ll most likely ship that batch by the end of this week, so you’ll get tracking info via email when book gets on the airmail.

            • Wityanant

              Member
              December 8, 2021 at 08:59

              Thank you very much for your information @pavao 👍

    • Chris

      Member
      January 6, 2022 at 19:20

      Hi @pavao

      Hope you’re doing well. Please could you check my order too, it’s still down as processing since 30th Dec. Should I have anything in the “My Membership” section of the website?

      Thanks

      Chris

      • Pavao

        Administrator
        January 7, 2022 at 08:05

        Hey @chris.knott

        Checked your membership & fixed it. Now the order is in completed status and membership is active. We are working on fixing this issue which should change status automatically. Enjoy the seminars!

        Best,

        Pavao

  • Eric

    Member
    December 9, 2021 at 00:49

    I ordered fiat standard in October, and the order is still processing. What should I do to receive the book this year? My e-mail: profericbarreto@gmail.com

    • Pavao

      Administrator
      December 9, 2021 at 08:08

      Sent via email!

  • George

    Member
    January 10, 2022 at 18:10

    Hello!

    I ordered the fiat standard 2 weeks ago (order #22261) and haven’t received a tracking number yet. Is there an estimate time-to-ship to Canada? Or at least a tracking number so I can follow-up myself?

    Thanks and much appreciated.

    • Marko

      Administrator
      January 11, 2022 at 11:35

      Hey George,

      Sorry for the delay in delivery, things got hectic over the holiday season and a lot of parcels got lost in transit. You will receive a tracking link from our distributor today! Just in case, I will send you a tracking link on the email you used when purchasing the book.
      Please let me know if you need further assistance!

      Best regards,
      Marko